Scaling up through people

Scaling up in the right way is the key to the growth of your business. In B2B professional services, your growth capacity lies in your people’s skills. Unfortunately, scaling up through people is the most difficult thing to get right. You are dealing with the most unpredictable and sensitive resource … Continue reading

Filled under : Growth Strategy
Adina Luca, November 25, 2016

Scalability criteria

In the area of professional services, scaling up in the right way is the key to the growth of your business. Here we refer only to B2B businesses, i.e. when you sell your services to other companies. You won’t find a single recipe for how to scale up, because it … Continue reading

Filled under : Growth Strategy
Adina Luca, November 8, 2016

Three pitfalls reframed

When you meet a lot of people from the same professional group, you end up hearing some similar stories. In the area of professional services, we have met enough small business owners to be able to identify a number of shared experiences. Their success stories differ wildly – there is … Continue reading

Filled under : Entrepreneurship
Adina Luca, November 2, 2016

When in doubt, ask your clients

In collaboration with Jeanne Monchovet (http://www.olystix.com/) Small business selling to other businesses (B2B) do not do regular and consistent client interviews to check their service level and get feedback. The feedback they get is mostly based on a couple of clients’ comments received during account management visits. The assumption is … Continue reading

Filled under : Marketing Strategy
Response: 10 Comments
Adina Luca, October 7, 2016

Stepping up the costs

As usual, we’re talking here about small businesses in professional services, because we like to help them grow and thrive. Their usual pattern is to start life in the entrepreneur’s own home, then move out to an office, and then to a bigger office. Every step up increases the cost … Continue reading

Filled under : Cost Management
Adina Luca, April 29, 2016