Three pitfalls reframed
When you meet a lot of people from the same professional group, you end up hearing some similar stories. In the area of professional services, we have met enough small … Continue reading
When in doubt, ask your clients
In collaboration with Jeanne Monchovet (http://www.olystix.com/) Small business selling to other businesses (B2B) do not do regular and consistent client interviews to check their service level and get feedback. The … Continue reading
Stepping up the costs
As usual, we’re talking here about small businesses in professional services, because we like to help them grow and thrive. Their usual pattern is to start life in the entrepreneur’s … Continue reading
Should I move offices?
As usual, we’re talking here about small businesses in professional services, because we like to help them grow and thrive. Their usual pattern is to start life in the entrepreneur’s … Continue reading
Don’t brainstorm your strategy
Exciting consultants are like fortune tellers. They take a quick look at your market, cast a brief glance over your competitors, interview a couple of people in your organisation – … Continue reading
Your business is bigger than you are
Here’s the scenario. You started your business some time ago, before or during the last recession; you heroically survived cash shortages at the beginning and have personally shouldered every burden … Continue reading
Who is showing you the money?
Here’s the scenario: you have a business in professional services and employ a number of people. You’ve been successful for a while and are still growing steadily. One of your … Continue reading
Hire for cost or hire for skills?
In the world of professional services, some entrepreneurs in charge of small businesses are in the habit of hiring young and inexperienced people as part of their growth strategy. They … Continue reading
Telling the time
A lot of entrepreneurs do their own calculations, which often means making very simple, rule-of-thumb estimates. If a consultant starts poking their nose into such estimates, won’t it undermine an … Continue reading
When percentages rule
Here’s the scenario: your business is a knowledge-intensive professional services company. Let’s say you teach whale-spotting skills to corporate employees in London. Either you employ specialised staff or you outsource … Continue reading